Gol ANAC compensation calculator
Gol is a Brazilian airline, so ANAC's rules cover its flights departing Brazil.
What am I owed?
Instant estimate from the same rules engine Reclamly uses. Nothing is stored and no sign-up is needed.
How much ANAC pays
| Situation | What you get |
|---|---|
| Delay over 4 hours, cancellation, denied boarding | Your choice: rebooking, refund or other transport |
| Refund requested | Paid within 7 days |
| Waiting (from 26 Oct 2026, Res. 813) | Food from 2 hours; lodging and transport from 4 hours if you need to stay overnight |
Which flights are covered
- Flights departing Brazil. Coverage of flights into Brazil on foreign airlines isn't verified here.
Eligibility
- Delay length
- More than 4 hours for the rebooking/refund choice; assistance starts earlier.
- Cash compensation
- Not set by ANAC. Court damages (for example under the Consumer Defence Code) are case by case and not estimated here.
- Airline size, distance
- Neither affects these rights.
- Extraordinary circumstances
- The choice of rebooking or refund and the assistance duties apply whatever the cause.
Claim deadline
Resolution 400 doesn't set a claim deadline. Res. 813 applies from 2026-10-26. If the airline doesn't resolve it, use consumidor.gov.br.
If the airline says no: consumidor.gov.br
If none of these rules covers your flight, the Montreal Convention (Art. 19) may still let you claim proven costs caused by an international delay, up to 6,303 SDR per passenger, within 2 years.
Frequently asked questions
Does ANAC apply to Gol?
Gol is a Brazilian airline, so ANAC's rules cover its flights departing Brazil.
How long do I have to claim from Gol?
Resolution 400 doesn't set a claim deadline. Res. 813 applies from 2026-10-26. If the airline doesn't resolve it, use consumidor.gov.br.
Official sources
Claim from Gol
Reclamly finds your Gol delays in your email and drafts the ANAC claim for you to send. 25% only if compensation arrives.
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