How to cancel Microsoft 365 and other Microsoft subscriptions
Cancel at account.microsoft.com/services with the account that bought it; prorated refunds apply in Canada and some other countries.
Software and cloud · Regions: CA, US, UK, EU, AU · Last verified 2026-09-28 against Microsoft Support: Cancel your Microsoft subscription
Steps
Open Subscriptions
Sign in at account.microsoft.com/services with the Microsoft account you used to buy the subscription.
Manage
Find the subscription and select Manage.
Cancel
Select Cancel subscription (or Upgrade or Cancel) and follow the instructions.
Other ways you might be billed
Bought in Google Play or the App Store
- Contact that store to cancel.
What happens after you cancel
- If you see "Turn on recurring billing", the subscription is already set to expire and won't renew.
Refund and trial tips
Based on Microsoft 365 and other Microsoft subscriptions's help page
- In Canada, Israel, Korea and Turkey you can cancel any length of subscription for a prorated refund.
- In Denmark, Finland, Germany, the Netherlands, Poland and Portugal, renewed subscriptions longer than one month can be cancelled for a prorated refund.
General tips from Reclamly
- Check how you're billed first: subscriptions paid through Apple, Google Play, PayPal or your phone company must usually be cancelled there.
- Keep the confirmation email or a screenshot of the final screen until the next billing date has passed without a charge.
- Set a reminder a couple of days before any free trial ends.
Source
Reclamly isn't affiliated with Microsoft 365 and other Microsoft subscriptions. Menus change: if a step doesn't match what you see, follow the official page linked above. See all cancel guides.