How to cancel Canva Pro, Teams and Business

Steps

1. 1

   Open Settings

   Log in to the right Canva account or team. On the homepage, select your account profile, then Settings.

2. 2

   Billing

   Go to Billing (Contract period in Japan).

3. 3

   Cancel plan

   On your plan, select Cancel plan, then Continue cancellation.

4. 4

   Give a reason

   Choose why you want to cancel and select Continue cancellation.

5. 5

   Finish

   Select Cancel subscription. Canva emails a confirmation.

Open the official Canva Pro, Teams and Business cancellation help

Other ways you might be billed

What happens after you cancel

• Uninstalling the mobile app doesn't cancel the plan.
• Changed your mind before the plan ends? Billing → Stay on your plan undoes the cancellation.

Refund and trial tips

Based on Canva Pro, Teams and Business's help page

• Still charged after cancelling? Some banks keep recurring payments going on a replacement card, so check which account (Canva, Google, Apple or PayPal) the charge comes from.
• Pro, Teams and Business plans can be paused for up to 3 months with no charges instead of cancelled.

General tips from Reclamly

• Check how you're billed first: subscriptions paid through Apple, Google Play, PayPal or your phone company must usually be cancelled there.
• Keep the confirmation email or a screenshot of the final screen until the next billing date has passed without a charge.
• Set a reminder a couple of days before any free trial ends.

Source

• Canva Help Center: Cancel a Canva plan (checked 2026-09-28)